FAQ

Frequently Asked Questions

What is The Henry?

The Henry is a British-inspired leisure moccasin — a relaxed canvas slip-on designed for casual warm-weather wear. It sits somewhere between a loafer, a slipper, and a casual shoe. Easy enough for slow mornings at home, smart enough for a summer evening out.

What sizes are available?

The Henry is available in US sizes 6 to 11. See our Size Guide for the full US, EU, and UK conversion chart, plus guidance on how to measure your foot.

How does the sizing run?

The Henry generally runs true to size. If you're between sizes, we recommend sizing up for a more relaxed fit. If you have wider feet, sizing up may also provide additional room.

What colours are available?

The Henry is currently available in 7 colours:

  • Navy Blue
  • Grey
  • Beige
  • Black
  • Brown
  • Forest Green
  • Red

What is the bundle pricing?

You can purchase The Henry as:

  • 1 pair — $19
  • 2 pairs — $29
  • 3 pairs — $39

Bundle pricing applies to multiple pairs of the same selected colour and size. Select your colour and size, then choose your preferred bundle option.

Do you offer free shipping?

Yes. We offer free shipping on orders over $25. Most 2-pair and 3-pair bundles qualify automatically.

How long does delivery take?

Estimated delivery is 7–10 business days from dispatch. Delivery times may vary depending on your location, carrier delays, weather, and other circumstances outside our control.

Where do you ship to?

We currently ship within the United States.

What are they best for?

The Henry is designed for casual, everyday wear — including travel days, relaxed weekends, errands, garden gatherings, and warm-weather outings.

The simple slip-on design makes them easy to pair with casual outfits such as chinos, shorts, denim, or linen.

Can I wear The Henry outdoors?

Yes. The Henry is designed for casual indoor and outdoor use.

However, it is a lightweight leisure shoe rather than a heavy-duty walking or hiking shoe. We recommend using them primarily in dry conditions.

Are The Henry shoes waterproof?

No. The Henry is a canvas leisure shoe and is not waterproof. 

We recommend keeping them away from heavy rain, standing water, and other wet conditions.

What is your returns policy?

We accept change-of-mind returns within 30 days of delivery, provided the shoes are unworn, in their original condition, and returned in their original packaging.

Customers are responsible for return shipping costs, and original shipping charges are non-refundable.

If you've lightly worn the shoes and experience a genuine fit issue, please contact us within 30 days. Where appropriate, we may offer a one-time 50% discount toward a replacement pair in a different size.

For damaged, defective, or incorrect orders, please contact us within 14 days of delivery with your order number and photos of the issue.

For full details, please see our Refund & Returns Policy.

How do I contact you?

For questions about sizing, orders, returns, or anything else, please contact us at:  thehenryshoes.support@gmail.com

Please include your order number when contacting us about an existing order so we can assist you more quickly.